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Legal

Terms of Use

Version 1.0  ·  Last updated 31st May 2026

2.1. We are Box Walks (Box Walks, we, our or us) and we operate the website https://boxwalks.com/ (Site) and the Box Walks App which is an application to facilitate taking part in Box Walks' guided walks (App) (the Site and App together the Platform). Our business address is 71-75 Shelton Street, Covent Garden WC2H 9JQ.

2.2. These Terms (Terms) are the terms and conditions governing your access to, and use of, the Platform.

2.3. Your access to, and use of, the Platform implies your binding agreement to and acceptance of these Terms. If you do not agree with these Terms, please do not use the Platform.

2.4. These Terms, along with the following additional policies, are the rules governing your rights and obligations in respect of the Platform:

(the Policies).

3.1. You must be at least 18 years of age to register and create an account on the App. By using the App, you represent and warrant that you meet this eligibility requirement. If you are under 18 years of age, you may use the App without registering and creating an account, or only with the supervision and consent of a parent or legal guardian under such parent or guardian's Account and otherwise subject to these Terms.

3.2. In order to access certain features of the App, you will need to register and create an account (Account). You agree to provide accurate and complete information during the Account registration process. If any of your details change, you must update your information by logging into your Account.

3.3. You are responsible for your Account information and must keep it confidential and secure. If you know or suspect that anyone, other than you, knows your Account password, you should change it and let us know as soon as possible using the "Contact Us" section below.

3.4. You are solely responsible for all activity on your Account. Your Account is personal to you and non-transferable. Users are prohibited from sharing or transferring their Accounts to others.

4.1. The Platform is provided to enable users to access information about Box Walks and its guided walking experiences, to browse and undertake available walks, and to facilitate participation in guided walks organised by Box Walks (once available), in accordance with these Terms.

4.2. Where made available by Box Walks, the App may also include interactive features such as community or communication boards, which may allow users to communicate with other users, share experiences relating to guided walks, and upload user-generated content (including images). Any use of such features is subject at all times to these Terms and any applicable Policies.

4.3. Access to and use of the Platform is subject to certain conditions. Users must comply with all applicable laws and regulations and adhere to these Terms and the other Policies.

4.4. Users are expected to use the Platform in a manner that is consistent with its intended purpose. Any use that violates applicable laws and regulations, disrupts the functionality of the Platform, or compromises the experience for others is strictly prohibited.

4.5. While we strive to provide a seamless experience, we do not guarantee constant availability or uninterrupted content due to various factors beyond our control.

5.1. You must not use the Platform and our services to:

  • do anything illegal or breach applicable laws or regulations;
  • circumvent, test or breach the security measures of the Platform;
  • collect any data other than in accordance with the Policies;
  • transfer or assign any of your rights to use the Platform to another person;
  • create more than one Account;
  • collect or use any images or text from the Platform or otherwise breach our intellectual property terms; and
  • upload any information that does not comply with these Terms or our Policies.

5.2. If you fail to comply with these Terms or violate any of our Policies, we may:

  • temporarily or permanently withdraw or suspend your access to the Platform;
  • disclose information to law enforcement authorities if we find it reasonably necessary or have a legal obligation to do so; or
  • temporarily or permanently delete your account.

6.1. You agree to defend and to indemnify us and our respective officers, directors, volunteers, trustees, employees, agents, and advisors from and against any and all claims, damages, costs, expenses, losses, or liabilities (Indefinable Liabilities) that may arise from your use of the service or Platform or breach of these Terms, except where such Indefinable Liabilities arise due to our wilful default or gross negligence and subject always to paragraph 10.4 below. This includes, but is not limited to, claims from other users, third parties, or regulatory bodies. We reserve the right to handle our legal defence however we see fit, even if you are indemnifying us, in which case you agree to cooperate with us.

7.1. All intellectual property rights associated with the Platform, including but not limited to trademarks, copyrights, and proprietary content, are owned by us. Users acknowledge and agree that the ownership and usage rights of intellectual property on the Platform exclusively belong to us.

7.2. You are granted limited, non-exclusive rights to use the materials provided by Box Walks. You are expressly prohibited from using, reproducing, or distributing these materials for any purpose other than those explicitly permitted by these Terms.

7.3. You own (or have the right to use) all the rights in, and are solely responsible for, your content. You represent that it does not infringe or violate any third-party rights by posting it or providing it to us.

7.4. By posting your content on or through the Platform, you grant to us a worldwide, non-exclusive, irrevocable, sub-licensable, perpetual and royalty-free licence to use, display, copy, reproduce, distribute, adapt, re-format, modify, publish, translate, store, licence, assign, transfer, prepare derivative works and exploit your content anywhere and in any form for the purpose of providing our services and/or the operation of the Platform and/or our business.

7.5. We reserve the right to delete, reject or modify content as needed. This includes content that violates these Terms or our other Policies, infringes any intellectual property rights, or poses a threat to the security and/or the integrity of the Platform.

8.1. You are advised that content on third-party websites linked to our service may vary in accuracy, practices, and functionality. We provide this content for convenience, but we do not guarantee its accuracy, endorse its practices, or assure its functionality. You acknowledge that accessing third-party content is at your own risk.

8.2. Certain features or services on the Platform may involve third-party applications or services. In such cases, you may be required to agree to the terms and conditions of these third parties.

We are committed to protecting your privacy. The use of your personal information is governed by our Privacy Policy. By using our services, you agree to the terms outlined in the Privacy Policy, which detail how we collect, process, and safeguard your personal data.

Termination by You

10.1. You may terminate your Account at any time from your account settings. Terminating your Account will only affect your ability to access and use certain parts of the App.

Termination by Us

10.2. We may terminate or suspend your Account (and any accounts related to your Account) or your access to the Platform should we have reason to believe that you or your use of the Platform violates these Terms or our other Policies.

10.3. If we do opt to terminate or suspend your Account, you will not have a contractual or legal right to continue to use the Platform. We will typically notify you if your Account has been terminated or suspended, unless you have repeatedly violated these Terms or there is a legal or regulatory reason preventing us from doing so.

10.4. If you or we terminate your Account, you may lose any information associated with your Account.

10.5. We reserve the right to change, suspend or discontinue any of the services we provide to you or other users at any time, for any reason. We will not be liable to you for the effect that any changes to the services we provide may have on you.

11.1. The Platform is offered on an "as is" basis. While we strive to provide a reliable Platform, we make no warranty or representation to you other than those set out in these Terms or the other Policies. We do not warrant to you in any way that:

  • the Platform or your use of our services will meet your requirements;
  • the Platform will be uninterrupted, timely, secure or error-free;
  • any information obtained through your use of the Platform will be accurate or reliable; or
  • defects in the operation or functionality of the Platform will be corrected.

11.2. We will not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any:

  • loss or harm caused by viruses, worms or other programmes designed to negatively impact the Platform;
  • loss of profit, goodwill, opportunity, data, business or business reputation;
  • business interruption; and
  • indirect or consequential losses.

11.3. Where there is a service interruption or other 'force majeure' event which prevents us from fulfilling our promises to you, we shall not be liable to you for any losses arising therefrom, but we shall use best endeavours to fulfil those promises once the interruption has been resolved.

11.4. We do not exclude or limit our liability in any way where it would be unlawful to do so. Nothing in these Terms excludes or limits liability for fraud or fraudulent misrepresentation. To the fullest extent permitted by applicable law, our aggregate total liability is limited to £100.00.

12.1. These Terms are subject to change by us at any time. We will revise the "Last Updated" date at the top of these Terms, upon which the changes shall be effective.

12.2. It is your responsibility to be aware of any changes. Your continued use of the Platform shall constitute your agreement to these Terms and any updates.

13.1. If you have a dispute with us relating to the Platform or the services that we provide, in the first instance please contact us by reference to the "Contact Us" section below and we will try to resolve the issue informally.

14.1. For enquiries relating to these Terms, you can reach out to us at [email protected]. We value open communication and are committed to addressing any concerns or questions you may have regarding the Terms.

15.1. The failure of the Platform to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed by us in writing.

15.2. If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

15.3. These Terms, along with any other terms and Policies referenced herein, constitute the entire agreement between the user and Box Walks, governing the use of the services and superseding any prior agreements, understandings, or communications, whether written or oral.

15.4. These Terms are made between you and us. Nobody else has any rights under them, in accordance with the Contracts (Rights of Third Parties) Act 1999 (CRTPA).

These Terms along with the other Policies referenced herein are subject to and governed by the laws of England. You agree that any dispute arising from or in connection with these Terms and/or the other Policies referenced herein will be subject to the exclusive jurisdiction of the courts of England.